Business development and support from Resolutions

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Cost-effective Business Development Support

Changing markets and business trends often create the need for an external resource to support individual and organisational development. Resolutions can provide a cost effective consultancy service to help at these times, either on a project or retained basis. Every assignment is unique, and the following are examples of the type of work undertaken. If your particular need is not listed, please contact us to see how we can help you.

Identifying training and development needs

A complete organisational or departmental audit of training needs, with recommendations for action.

Setting up training and development systems

Following on from the training needs audit, putting in place systems and developing key staff members in-house to deliver ongoing training coaching and mentoring.

Development of bespoke training materials

To support identified development needs, when off-the-shelf packages are not appropriate. Can also include briefing of in-house trainers and managers to deliver the customised programme and ensure ownership and onging support of development initiatives.

Recruitment and induction of staff

Helping you to identify and introduce the right people to your business.

Appraisal and succession planning

Ensuring that results and achievement are regularly monitored, and future skill needs planned in advance.

Service quality monitoring

All aspects of service can be assessed using a variety of techniques, including a mystery shopper service and focus groups.

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